• Consider the facility location; is it near enough for family and friends to visit? Is it
    close to a medical facility? Shopping and social opportunities?
  • How much supervision do they offer? Is it a locked facility? Do they offer wander
  • Consider distance to the dining area, activity rooms, social rooms, and ability to get there safely and easily.
  • Ask about the safety and security system in the facility, access to a personal alarm system, phone, and call bell system in bathrooms and bedrooms.
  • What is their method of billing?
  • Do they have a “bed hold” policy if your loved
    one is in the hospital or out of the facility for a period of time?
  • Do they have resident/staff/family meetings on a regular basis? Who should attend? Is a family support group available?
  • What is their resident/staff ratio on each shift?
  • Does a doctor or other medical provider visit regularly? Is
    a dentist or podiatrist available? Do they have their own pharmacy? Are
    residents required to use that pharmacy? Is physical therapy available?
  • Are there dedicated areas for opportunity to exercise, for
    a hair salon, TV or activity room?
  • Is there a nurse on staff part time or 24/7? If not, who
    does the resident assessments and ensure the plan of care is implemented? How
    often are reassessments done? Who does medication dispensing, wound care, or
    other medical services?
  • What training, qualifications, and on-going training are
    required of the staff? Are they trained to deal with people with cognitive
  • Are there any special services or activities for those with
    memory impairment or other disabilities?

HOME         Tips on Touring         Before the Tour        As  You Tour

What the Facility Will Need to Know         The Final Decision

For a complete list of care homes in your area and
contact information, see and click on the state, then the city, then on the facility.

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