Schonberger Family

The housekeeping staff is very approachable...when we requested different curtains we got the curtains that worked well for the room. When we asked about extra physical therapy when insurance would no longer cover, we were directed to the agency that could work with us on a two or three day basis, out of pocket of course but right at the facility. As we do not have much experience with assisted living, I am sure the Homestead offers much more than I am even aware of. It would be nice if there were a few more aides on the weekend...every residence must deal with that issue.

[name removed] treated me and my sister with tremendous respect and everything he said would happen at the homestead was done my mother has been taking care of the best way she could with the best staff and the best people and the kindest people that take care of everything she needs everywhere is answered she has a beautiful room she loves it there and I was so scared [name removed] and [name removed] was so scared to let my mother go somewhere because we weren't sure what was going to happen but [name removed] showed way above anybody else in any other place that he's the best there is thank you so much [name removed] for all the great work that you're doing keep it up

The overall experience with independent living at The Homestead has been good. My friend who lives there is thriving with all the activities and is gaining weight.

I just have to say how impressed I was at picking The Homestead as a place to put my mother due to her dementia. I would recommend anyone that has dementia to live here. The people that work there are exceptionally nice and very caring. I felt very comfortable and trusted them taking great care of my mother.

Being out of state I have never seen the community but the manager (possibly the head person, I'm not quite sure on her title) and the gentlemen in charge of sales was extremely helpful to me in the beginning. The process was difficult and they truly made the transition easy. I do feel like the staff takes good care of the people there, and I do feel like they are always extremely helpful to not only the loved ones their, but their families as well. Our loved one says the food is okay, but they are more used to pizza and fast food, so I am sure they are not used to the healthy eating.

They are the most amazing place, we could not of asked for a better place. It was clean, the food was delicious. Our loved one was going down hill and this place gave her the best year of her life. The person in charge was amazing, whenever we needed something she was always there for us. The aids, and staff were so friendly, kind and nice, and there was a lot a activities for the residents to participate in.

I can imagine how hard the process is to find a place for mom or another family member in the times we are in. I highly recommend the New Homestead as a very safe and caring placement in these difficult times. My mother lived at the New Homestead for the last five years of her life. I will be forever grateful for the care she received there. Mom was very well cared for and loved the place. As her needs changed over time the New Homestead was always creative and flexible in providing her with the appropriate continuum of care. New Homestead did an amazing job when Covid hit. They responded fast and with an ongoing diligence in protecting their residents. Mom was kept safe from Covid there in the heart of Queens - Kew Gardens. The New Homestead is a unique place in a great neighborhood where everything is within walking distance. Everything Mom needed was available at the New Homestead but we enjoyed walking around town or going to the parks near by when I visited. The building, a converted historical hotel is small compared to other adult facilities. It’s not overwhelming in size. It has a nice old fashioned homey feel and a really nice garden where she liked to watch the world go by. She had a beautiful private room and enjoyed the bright sunny dining room. She liked the food. The relationships and communication we developed with the staff was excellent. She lived so many good memories there. She had wonderful friends, great caretakers and great times. The activity director is excellent. When they could visit many community members were invited there; entertainers, musicians, school children, art therapists and various religious practitioners. Residents took fabulous day trips to cultural venues. Times do not permit these activities now but excellent care continues.

My Grandma has been at the Nautilus for almost a year now and I (& she) have only great things to say! The staff is friendly, the food is great, and she has a balcony so the view of the ocean is amazing! And during this crazy Coronavirus time they have been so protective and supportive! I have to give a huge thank you to [name removed], the Manager of the Nautilus: One of the local supermarkets that I normally call to deliver items to my Grandma was not answering their phone for days. I texted [name removed](after she had proactively, as she often does, sent me a cute picture of my Grandma and her aide on their balcony). I asked her if she knew of any other markets in the neighborhood that would deliver, and she said, “Why don’t you just drop off what she needs at my house tonight and I’ll deliver it to her tomorrow!” I thought that was so kind and compassionate of her, especially in these times, and just exemplifies the type of care you will receive at the Nautilus. Thank you for everything!

I am grateful to the incredible staff at The Nautilus for everything they do to care for my mom and make her days brighter. I visit nearly every day, and I can honestly say that moving my mom to the Nautilus was an excellent decision.

We moved my grandmother into the Nautilus about 8 months ago. We could not have found a better place for her. The attitude and compassion of the management and staff is absolutely fantastic. If you looking for fancy the Nautilus probably isn’t a good fit but if you are looking for a nice place, with a great view, compassionate staff, daily activities and reasonable price the Nautilus is the place.

My mother is at the New Homestead, the place is beautiful and is a home like environment!!! It was redone recently and well maintained. Everyone is so nice to my mother, and whenever I visit they are very welcoming. My mother told me that she loves the food, and there is always different options during meal times. MY mother needs help with showering and getting dressed, the staff at the homestead work around her schedule that whenever she is ready to shower they are there to help her. All staff at the homestead are amazing!! they are patient, and respectful to my mother!! I've seen plenty a time how the staff handled certain situations that came up, they dealt with it in a real caring and professional way. They also have very responsible med techs who take care of my mothers medications, I feel very good about it. They have excellent recreation activities, my mother is always busy, even when I call her she asks me to call her back because they either have some kind of entertainment, or game etc!! The management team is amazing, they work with us together, they encourage us to ask for whatever we need, and they make sure to take care of it immediately! They have a wonderful administrator and case manager! I was very impressed that the administrator is in the dining room during all meals, he walks around and makes sure everyone has what they want, and chats with all the residence. The operator is also very involved, he was the one that gave us the tour of the facility, he kept his word as to our agreements, and was very upfront about everything. Overall its a very pleasant, warm facility, in a great location, very affordable!! I recommend it to anyone looking for a facility for their loved ones!!

My mother is at the New Homestead, the place is beautiful and is a home like environment!!! It was redone recently and well maintained. Everyone is so nice to my mother, and whenever I visit they are very welcoming. My mother told me that she loves the food, and there is always different options during meal times. MY mother needs help with showering and getting dressed, the staff at the homestead work around her schedule that whenever she is ready to shower they are there to help her. All staff at the homestead are amazing!! they are patient, and respectful to my mother!! I've seen plenty a time how the staff handled certain situations that came up, they dealt with it in a real caring and professional way. They also have very responsible med techs who take care of my mothers medications, I feel very good about it. They have excellent recreation activities, my mother is always busy, even when I call her she asks me to call her back because they either have some kind of entertainment, or game etc!! The management team is amazing, they work with us together, they encourage us to ask for whatever we need, and they make sure to take care of it immediately! They have a wonderful administrator and case manager! I was very impressed that the administrator is in the dining room during all meals, he walks around and makes sure everyone has what they want, and chats with all the residence. The operator is also very involved, he was the one that gave us the tour of the facility, he kept his word as to our agreements, and was very upfront about everything. Overall its a very pleasant, warm facility, in a great location, very affordable!! I recommend it to anyone looking for a facility for their loved ones!!

My mother is at the New Homestead, the place is beautiful and is a home like environment!!! It was redone recently and well maintained. Everyone is so nice to my mother, and whenever I visit they are very welcoming. My mother told me that she loves the food, and there is always different options during meal times. MY mother needs help with showering and getting dressed, the staff at the homestead work around her schedule that whenever she is ready to shower they are there to help her. All staff at the homestead are amazing!! they are patient, and respectful to my mother!! I've seen plenty a time how the staff handled certain situations that came up, they dealt with it in a real caring and professional way. They also have very responsible med techs who take care of my mothers medications, I feel very good about it. They have excellent recreation activities, my mother is always busy, even when I call her she asks me to call her back because they either have some kind of entertainment, or game etc!! The management team is amazing, they work with us together, they encourage us to ask for whatever we need, and they make sure to take care of it immediately! They have a wonderful administrator and case manager! I was very impressed that the administrator is in the dining room during all meals, he walks around and makes sure everyone has what they want, and chats with all the residence. The operator is also very involved, he was the one that gave us the tour of the facility, he kept his word as to our agreements, and was very upfront about everything. Overall its a very pleasant, warm facility, in a great location, very affordable!! I recommend it to anyone looking for a facility for their loved ones!!

I toured here when I was trying to find a place for my friend. It was okay but they could not provide the care that she needed so we weren’t able to choose them. She needed care 24/7 and that was something that they couldn’t help with. The guy that’s running the place gave me a lot of information that they didn’t seem to include in the brochure. The facility itself was very nice and clean but there were a lot of Alzheimer’s and dementia patients so it felt a bit depressing, especially for my friend who would’ve been there. She’s very sharp, still, so it was important to me that she had a place that was uplifting. We wound up going with a home care option instead.

I was truly amazed hoe the owner [Removed] was so involved and helpful when my mom moved in. He made that everything is taken care of in a professional and respectful way. The staff is amazing, my mother made some great friends she is always busy with different activities! We love the new Homestead I highly recommend it for everyone!!

This staff was quick to help us get mom into this community. She likes the food and she has even gained weight. She has the freedom to move around. The community feels like senior community and not a nursing home. The staff have been friendly and supportive. She is making friends and I have already recommended this community.

first the working people there are the greatest I've seen located in a very nice neighborhood in queens ny my dad is in very excellent hands...thank you

The staff is excellent and very kind to the residents and always take good care of them. There are plenty of activities and entertainment if the seniors want to participate. The medical staff is helpful and there's an emergency room within five miles of the hotel. I am very pleased with the care my mother receives there

Compassionate, friendly, available for advice and help.

This is a place for anyone to be when they retire. First I was so nervous cause I did not know how my mom was going to react at this place and boy oh boy when i got the phone call on the first day she got there and I was told my mom came in smiling, she participated in their party they told me she was clapping her hands when I came in later that evening she told me she was full from their meals. I felt so happy. This is the place for my mom.